You have 14 calendar days from the date you received an order to return it. To be eligible for a return, your item must be in the original packaging, unopened, unused, and in new condition. You will also need to confirm proof of purchase so the item will need to be accompanied by the original packing slip, or PayPal receipt.
You are responsible for paying the shipping costs associated with returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included in the refund amount.
Since we print your shipping label direct from PayPal, we don’t issue refunds for lost or mis-delivered mail. If your mail carrier forwards your order back to us, you are responsible for the shipping cost associated with the additional shipping attempt. We also do not offer refunds for damaged mail. We package all items safely and aren’t responsible for handling quality after the package leaves our possession. If your mail experiences loss, mis-delivery, forwarding, or damage, please contact your carrier for a resolution.
Upon receipt of your item, we will inspect it and notify you that we have received your returned item as well as the status of your refund. If your return request is approved, we will issue a refund (less the cost of return shipping) to the associated email address via PayPal.
Questions about our Return Policy can be sent to us through our Contact Us page.
We reserve the right, at our own discretion, to update, change, or replace any part of our Return Policy at any time, for any reason, and without notice. It is your responsibility to check this page for changes. Your continued use of, or access to our website following the posting of any changes to this policy constitutes your acceptance of those changes.